Contact us

The best way to reach us is by email: [email protected].

What to write to us about

• Errors. A chess line that looks wrong, an evaluation that does not match, or a price or feature that has changed. Please include the page address and the move or sentence.
• The finder. A position where the finder fails to load, gives no result or behaves oddly. Include the FEN and the browser you used.
• Guide ideas. Questions about choosing a next move that our guides do not answer yet.
• Tools. A next-move tool you think we should compare. We list tools based on their published features, and no one can pay to be included.

Questions about ChessHelper accounts, billing or the extension itself are best sent through ChessHelper (chesshelper.ai), our product, where the support team can see your account.

Reply time

We read every message and typically reply within a few business days. There is no contact form on this site, so we never store your message here; it only reaches our mailbox.